Channel map
Telephony, messengers, email — what hits CRM today and where facts are lost.
Service · Sales
AI sales loop
Performer: Павел Стасиньский
Not a chatbot, not call analytics alone, and not a CRM connector in isolation — one cycle: contact → analysis → CRM → next action → manager report.
The market is moving from standalone bots to full-cycle sales automation. Vendors combine CRM, telephony, chats, speech analytics and LLMs into one operating loop — we implement that layer on your Bitrix24 or amoCRM.
AI classifies requests, summarizes conversations, extracts facts and writes them to CRM. Then: task, reminder, escalation and a manager report. Call analysis is only an input, not the product.
SMB scenarios: qualify new leads, reactivate the old base, call quality control, auto tasks and follow-up, detect lost deals.
We do not compete with native BitrixGPT: we extend it with telephony, qualification rules, actions outside the portal and sales-discipline reporting.
Pilot: 2–4 weeks on one channel (inbound calls or chats). Budget from €3,000. NDA and your own perimeter on request.
Bitrix24 landing: https://bitrix.bober-ai.dev/#sales-loop
Typical sales leakage
- Calls and chats never reach CRM — deal facts stay in the rep’s head
- Follow-up is forgotten: leads go cold with no signal to leadership
- Quality control is spot-check listening, not systematic review of all conversations
- Old base never reactivates: no auto touches or scoring
What you get
- Telephony (MANGO, UIS, Voximplant, etc.) linked to Bitrix24 / amoCRM
- AI summaries, intent classification and card autofill
- Auto-tasks, follow-up and escalations by sales rules
- Reports: call quality, lost deals, touch discipline
How we deliver
AI loop
STT/summaries, CRM fields, task and escalation rules, access roles.
Bitrix24 integration
REST/webhooks, robots, funnel stages, deal card and tasks.
Pilot & metrics
Card completeness, follow-up SLA, lost deals, conversation quality.
Typical architecture
- Telephony / chats → recording and transcript
- AI layer: classification, facts, scoring, summaries
- Bitrix24 / amoCRM: deal fields, contacts, history
- Auto-tasks, reminders, manager escalations
- Dashboard: touch discipline and lost deals
Typical impact
−30–50%
manual CRM entry after a call
2–4 wks
to pilot on one channel
1 loop
instead of three separate products
FAQ
- Is this only call analytics?
- No. Analysis is the input. The product is CRM updates, tasks, follow-up and lost-deal reporting.
- Which CRM?
- Bitrix24 (1C-Bitrix partner · ID 28909898) and amoCRM. Other CRMs via REST.
- Which telephony?
- MANGO Office, UIS, Voximplant, Asterisk and native Bitrix24 telephony — we connect what you already use.
- Do we need a separate chatbot?
- Not as a standalone product. Chats join the same loop: classify → CRM → action.
- Budget?
- Pilot from €3,000. Full multi-channel loop from €5,000.
- Bitrix landing?
- https://bitrix.bober-ai.dev/ — implementation packages and the AI sales loop section.
- Data & NDA?
- Your cloud or on-prem. NDA before exchanging call recordings.
Related services
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Not a chatbot, not call analytics alone, and not a CRM connector in isolation — one cycle: contact → analysis → CRM → next action → manager report.