Scenarios
Dialogs for sales, support, internal policies. Branching and data collection.
A business chatbot is not just FAQ answers. It qualifies leads, writes to CRM, helps employees and escalates to humans — in Telegram, on website or inside Bitrix24.
We design scenarios for your brand, connect knowledge base and CRM. The bot knows when to answer and when to hand off to a manager.
Use cases
- Support drowned in repetitive questions
- Website bot must push leads to CRM
- Employees need internal policy assistant
We deliver
- Dialogs and scenarios for your brand
- Telegram, website, CRM integration
- Knowledge base and document connection
What's included
Integrations
CRM, Telegram, website, telephony. Lead created automatically.
Knowledge base
Document RAG — answers with source links.
Impact
−60%
repetitive support questions
24/7
lead qualification
2–4 wks
MVP bot launch
Package
AI implementation
Architecture, LLM integration, CRM/messenger connectors, production deployment, and team handover.
Service details →Featured case
Telemost Agent
Meeting outcomes lost, CRM updated manually.
AI transcription + auto CRM update after call.
Faster follow-up, nothing forgotten.
Case studies
Email AI Assistant — Kaspersky
−50% повторных обращений L1
Консультанты быстрее закрывают типовые обращения, единообразно отвечают на вопросы о продуктах и тратят больше времени на сложные инциденты и апсейл.
View case study →
Yandex Telemost Agent — ИИ для встреч и продаж
Автоматические итоги встреч в CRM
Команда экономит время, быстрее обрабатывает итоги встреч, не забывает договорённости и повышает качество сопровождения клиентов и продаж.
View case study →Chatbot FAQ
- Will the bot replace managers?
- No. Bot handles routine and qualifies. Complex cases escalate with dialog context.
- Telegram or website widget?
- Both. One scenario — multiple channels.
Contact
Discuss your project
Describe the process or integration — we reply within 4 business hours.