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CRM implementation & automation

CRM is not just software selection — we configure processes, integrations and automation for your sales or ops team.

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CRM implementation & automation

CRM implementation is not license installation. It is pipeline setup, stage automation, and links to documents, 1C and messengers so managers work in CRM — not around it.

We implement amoCRM and Bitrix24 for your processes: from initial audit to production and team training. Integrations are bidirectional, with logging and error handling.

If CRM exists but nobody uses it — we start with diagnosis: where managers bypass the system and why.

Typical problems

  • CRM exists but managers work around it
  • No link between CRM, documents and ERP
  • You need pipeline automation, not manual reporting

What we do

  • Pipeline audit and CRM setup
  • amoCRM / Bitrix24 / 1C integrations
  • Task, notification and document automation

CRM implementation stages

01

Pipeline diagnosis

Real deal path from lead to payment. Fields, stages, reports and manual entry points.

02

Setup & integrations

Pipeline, robots, tasks, notifications. Website, 1C, documents, Telegram links.

03

Launch & adoption

Training, playbooks, executive dashboard. First 2 weeks post go-live support.

Business outcomes

100%

website leads reach CRM

−60%

manual pipeline entry

1 day

pipeline visibility for CEO

Business process automation

Process audit, automation setup, CRM and document integrations, team training.

Service details

GTM Flow — ad leads

Problem

Leads lost between Google, VK, Telegram and Avito.

Solution

Unified lead feed + AI qualification + auto follow-up.

Result

Fewer lost leads, single dashboard funnel.

View case study

CRM FAQ

amoCRM or Bitrix24?
amoCRM — simpler for sales and SMB. Bitrix24 — broader: tasks, portal, telephony. We recommend after process audit, not by brand.
How long does CRM implementation take?
Basic setup — 2–3 weeks. With 1C and document integrations — 4–8 weeks.
Can you migrate data?
Yes. Contacts, deals and history from Excel, legacy CRM or 1C.
Need a full-time CRM admin?
Not at start. We hand over documentation and train a responsible employee. SLA support — optional.

Discuss your project

Describe the process or integration — we reply within 4 business hours.