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Bitrix24: integration & automation

We automate CRM workflows and add AI on top.

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Bitrix24: integration & automation

Bitrix24 is powerful but without process setup and integrations becomes another chat app. We automate CRM robots, 1C links, telephony and documents.

We work as Bitrix24 integrators: audit, pipeline setup, REST API, business processes and optional AI layer when knowledge base and repetitive queries exist.

Typical client: Bitrix24 installed but deals still tracked in Excel and Telegram.

When clients come

  • Bitrix24 is installed but processes are manual
  • Need ERP, telephony and document integrations
  • Looking for a Bitrix24 integrator

Deliverables

  • CRM and robot setup
  • REST API integrations
  • AI assistant on Bitrix24

Bitrix24 engagement stages

01

Audit & pipeline

Stages, fields, robots, access rights. Remove clutter, keep what team actually uses.

02

Integrations

1C, telephony, website, documents, external APIs via REST and webhooks.

03

AI assistant

Optional: employee bot for policies, deal card suggestions.

Outcomes

100%

deals managed in Bitrix24

−50%

time on manager reports

4–8 wks

full rollout with integrations

Business process automation

Process audit, automation setup, CRM and document integrations, team training.

Service details

Bitrix24 + 1C

Problem

Managers duplicated orders in CRM and 1C manually.

Solution

Bidirectional deal and order sync.

Result

Single deal view, −80% manual entry.

View case study

Bitrix24 FAQ

Integrator vs configurator?
Configurator sets fields. Integrator connects Bitrix24 to 1C, website and documents as one process.
Cloud or on-prem?
Both. On-prem for compliance requirements.
White-label for my clients?
Yes. NDA, your brand, fixed scope for your PM.

Discuss your project

Describe the process or integration — we reply within 4 business hours.