IT and development

Kwork orders land in the Bitrix24 funnel automatically

Custom Kwork ↔ Bitrix24 CRM integration

Bitrix24KworkREST APICRMИнтеграции
Screenshot of Bitrix24 CRM deals kanban with many Kwork-sourced deals (including ML and Python jobs) in the dark Bitrix UI — live custom integration funnel

Bitrix24 deals kanban: Kwork orders in one funnel with stages and amounts

Problem

Kwork orders were copied by hand: managers typed client, service and amount into Bitrix24, lost statuses and risked duplicate deals.

Solution

A custom integration contour: each Kwork order automatically creates or updates a Bitrix24 deal — with client, service, amount and status.

Result

A live CRM funnel: orders (including ML/Python) show on the board with stages and amounts; the team works in Bitrix24 instead of copying from the marketplace.

How it works

  1. 1.An order appears for the seller on Kwork
  2. 2.The contour fetches the order (session pull, capture, or webhook)
  3. 3.Client, service and amount map into Bitrix24 fields
  4. 4.Create or update the deal — no duplicates
  5. 5.Amount and Kwork status are written into the CRM card
  6. 6.Sync log and per-order error handling without losing the batch

Production-grade contour

  • Deduplication by ORIGIN_ID — re-runs do not create duplicate deals
  • Update of an existing deal instead of a second create
  • Sync journal (state file + logs): created / updated / errors
  • Kwork status is written into the card (source and comments)
  • Webhook secret protection and Bitrix24 OAuth token refresh

Why not a ready-made connector

Why not a ready-made connector: Kwork has no public API for our scenario, and third-party SaaS like ApiMonster does not give the control we need over fields and deduplication. A custom contour — without depending on someone else’s middleware.

Role
Architecture and delivery of the Kwork → Bitrix24 sync contour
Scope
Order capture, client and service mapping, deal create/update, amount and status in CRM
Duration
Production contour on a live portal
Architecture
Custom sync contour Kwork → Bitrix24 REST: capture → map → upsert deal → amount and status
Key metric
Own integration contour — no dependency on third-party SaaSScreenshot of a live funnel on the portal

Similar solution for your business

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